Support
Help with SignalCV
New here? Follow these four steps. You can return to your saved CVs and applications at any time.
Your first application
- 1. Add your main CV
Upload or paste your existing CV. Review the imported text, contact details and sections. Your first CV becomes your main CV.
- 2. Find and save a job
Choose an internship, placement or graduate role, and filter by your career area. Save a listing to Applications.
- 3. Create and review your tailored CV
Open the saved job, check its description, choose your main CV, and create an AI draft. Check the changes are true before approving and downloading.
- 4. Apply, then update your tracker
Follow the official employer link and submit yourself. Mark the application as submitted so you know what you have done.
What uses AI credits?
A new AI-tailored CV draft costs one credit. See your monthly balance and reset date in Credits & usage. Editing, standard checks, finding jobs and downloading saved CVs do not spend AI credits. Failed drafts return the credit, but count towards your daily attempt limit. If a request is interrupted, allow up to 15 minutes before retrying so its reservation can be safely released.
CV did not parse correctly
Open your CV editor to review preserved text, or use paste-text import. Include the file type and parser warning when contacting support.
Analysis or research failed
Check your credits before retrying AI drafting; daily attempts are limited. If the problem continues, send the time, target role, and request ID—never send confidential CV content by default.
Privacy or deletion request
Immediate export and deletion controls are available in Settings. Contact support for an access, correction, or restriction request.
Test Chrome autofill
Use the safe test application to verify which fields are filled without submitting or saving any information.
Contact support
Email solomon.freelancing@gmail.com. Normal email is not a secure place for a full CV, password, API key, or patient/client information.
Email support